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Common Questions

  • Yes, you can obtain a local SIM card upon arrival in Turkey. This option can be more cost-effective and provide better local rates for calls, texts, and data.

    • Use ATMs located in well-lit, secure areas, preferably inside bank branches or busy public places.
    • Shield your PIN when entering it.
    • Be cautious of skimming devices and report any suspicious activity to the bank.
  • Essential Contacts for a Safe Holiday

    Turkey keeps evolving every day for the convenience of vacationers who want to spend a relaxing and pleasant holiday. Whether you’re exploring the bustling cities, enjoying the beautiful beaches, or adventuring in the great outdoors, it’s important to know the emergency numbers available to you in case of an emergency. The following is a list of emergency numbers that are available 24/7.

    Major Emergency Numbers

    112 Medical Emergency / Ambulance

    For any medical emergencies requiring an ambulance, dial 112. This number connects you to emergency medical services across Turkey.

    110 Fire

    In case of a fire, dial 110 to reach the fire department. They will provide immediate assistance to control and extinguish fires.

    155 Police

    For any situation requiring police assistance, such as crimes, disturbances, or any other public safety concerns, dial 155.

    154 Traffic

    For traffic-related emergencies, accidents, or assistance on the road, dial 154 to connect with traffic services.

    156 Gendarmerie

    The Gendarmerie handles law enforcement duties in rural areas. Dial 156 for assistance in non-urban regions.

    159 Highway Department

    For any issues or emergencies on highways, such as accidents or obstructions, dial 159 to reach the highway department.

    158 Coast Security

    For emergencies along the coast or at sea, dial 158 to connect with the coast guard for immediate help.

    113 Medical Care

    For general medical care needs that are not life-threatening, dial 113.

    114 Poison Emergency

    In case of poisoning or suspected poisoning, dial 114 to reach the poison control center for immediate advice and assistance.

    177 Forest Fire

    For forest fires or related emergencies, dial 177 to reach the forest fire department for rapid response.

    Conclusion

    Having these emergency numbers handy ensures that you can get the help you need promptly in any emergency situation. Turkey is committed to providing a safe and enjoyable environment for all vacationers, with a robust emergency response system in place. Keep this list of emergency numbers accessible during your stay for peace of mind and a relaxing holiday.

  • Can I withdraw money from ATMs?

    Visitors may withdraw money in Turkish Lira as well as Euro and U.S. Dollar with their debit cards from ATMs in Turkey. The majority of ATMs offer English language or other language options for the convenience of foreigners.

    Can I use my credit cards for shopping?

    Visitors may use their credit cards and debit cards for all kinds of purchases. It is advisable, however, to carry some cash with you in case you take trips away from the city center or travel to smaller towns or villages.

    What is the local currency in Turkey?

    Turkish Lira is the local currency of the Republic of Turkey. Visitors can exchange their cash money for Turkish Lira at exchange offices and banks.

    Can I drive in Turkey with my driver’s license?

    Foreigners may drive in Turkey provided that they keep their passport, international driver’s license, and the vehicle license with them all the time. Turkey drives on the right side of the road and the advanced highway network allows easy access to different corners of the land.

    What kind of sockets are used in Turkey?

    European two-pin sockets are widely used in Turkey, as everywhere in continental Europe.

    Do I have to speak Turkish to interact with people during my visit?

    English is the most spoken foreign language everywhere in Turkey. You should have no problem meeting people who can speak English and help you get around in all the big cities, shopping malls, restaurants, and holiday resorts.

    Can I use my mobile phone in Turkey?

    Many international GSM operators provide coverage in Turkey in addition to local GSM operators such as Turkcell, Avea, and Vodafone. You may ask your GSM operator to activate the international roaming function of your mobile phone before traveling to Turkey or obtain a new SIM card from local operators in Turkey.

    What are the opening and closing times of museums in Turkey?

    All of the museums in Turkey are closed on Monday and are open to visitation from 9:00 to 17:00 on the other days.

    What are the opening hours of pharmacies in Turkey?

    Pharmacies are open across the country every day from 09:00 to 19:00 except for Sunday. One pharmacy, however, is open 24/7 in each neighborhood by the time the others are closed.

    What are the opening hours of shopping centers in Turkey?

    In Turkey, shopping centers are open every day offering a variety of trademarks and services usually from 10:00 am until 22:00 pm.

    What are the opening hours of banks in Turkey?

    In Turkey, banks are in service of their customers from 09:00 to 17:00 on weekdays but are closed on weekends.

    What is the time zone in Turkey?

    The time zone in Turkey situated at the connecting point of Asia and Europe is GMT +2.

    Do I need any vaccinations before going to Turkey?

    There are no mandatory vaccinations before traveling to Turkey.

    • Insert your debit or credit card into the ATM. Most ATMs in Turkey accept international cards such as Visa, MasterCard, and Cirrus.
    • Choose your preferred language for the transaction. English is widely available.
    • Enter your personal identification number (PIN) as prompted.
    • Select the type of transaction you wish to perform. For withdrawing cash, choose the ‘Withdrawal’ option.
    • Choose the currency (TRY, EUR, or USD) and enter the amount you wish to withdraw.
    • Confirm the transaction and collect your cash, receipt, and card from the machine.
  • If you’re planning to explore Turkey by car, here’s what you need to know about driving with a foreign driver’s license:

    Requirements for Driving in Turkey

    Foreigners can drive in Turkey under the following conditions:

    1. Valid Driver’s License:
      • You can use your foreign driver’s license in Turkey. However, it’s recommended to carry an international driver’s license (International Driving Permit – IDP) in addition to your home country license.
    2. Documentation:
      • Always carry your passport, international driver’s license (IDP), and the vehicle’s registration documents (vehicle license) while driving.

    Driving Rules and Regulations

    • Drive on the Right: In Turkey, driving is on the right side of the road.
    • Speed Limits: Pay attention to speed limits, which are clearly posted. The general speed limits are:
      • Urban areas: 50 km/h (31 mph)
      • Rural roads: 90 km/h (56 mph)
      • Highways: 120 km/h (75 mph)
    • Seat Belts: Wearing seat belts is mandatory for all passengers.
    • Mobile Phones: Using a mobile phone while driving is prohibited unless you have a hands-free system.
    • Alcohol Limit: The legal blood alcohol limit is 0.05%.

    Road Conditions and Driving Experience

    • Highway Network: Turkey boasts an advanced highway network, facilitating easy access to various parts of the country. The roads are generally well-maintained and signposted.
    • Toll Roads: Some highways and bridges have tolls. Make sure to have a toll payment method, such as the HGS sticker or OGS device, which can be purchased from post offices and certain banks.
    • City Driving: Driving in cities like Istanbul and Ankara can be challenging due to heavy traffic. Be prepared for congestion, especially during rush hours.
    • Rural Areas: Rural roads can be narrow and winding, so exercise caution and be mindful of local driving habits.

    Renting a Car

    If you plan to rent a car in Turkey, ensure you have the following:

    • Driver’s License and IDP: A valid driver’s license and an International Driving Permit (if required).
    • Credit Card: A major credit card for the rental deposit.
    • Insurance: Check the rental agreement for insurance coverage, and consider additional coverage for peace of mind.

    Emergency Numbers

    • Emergency Services: 112
    • Police: 155
    • Gendarmerie: 156
    • Road Assistance: 154 (for highway assistance)

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