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Common Questions

  • Essential Contacts for a Safe Holiday

    Turkey keeps evolving every day for the convenience of vacationers who want to spend a relaxing and pleasant holiday. Whether you’re exploring the bustling cities, enjoying the beautiful beaches, or adventuring in the great outdoors, it’s important to know the emergency numbers available to you in case of an emergency. The following is a list of emergency numbers that are available 24/7.

    Major Emergency Numbers

    112 Medical Emergency / Ambulance

    For any medical emergencies requiring an ambulance, dial 112. This number connects you to emergency medical services across Turkey.

    110 Fire

    In case of a fire, dial 110 to reach the fire department. They will provide immediate assistance to control and extinguish fires.

    155 Police

    For any situation requiring police assistance, such as crimes, disturbances, or any other public safety concerns, dial 155.

    154 Traffic

    For traffic-related emergencies, accidents, or assistance on the road, dial 154 to connect with traffic services.

    156 Gendarmerie

    The Gendarmerie handles law enforcement duties in rural areas. Dial 156 for assistance in non-urban regions.

    159 Highway Department

    For any issues or emergencies on highways, such as accidents or obstructions, dial 159 to reach the highway department.

    158 Coast Security

    For emergencies along the coast or at sea, dial 158 to connect with the coast guard for immediate help.

    113 Medical Care

    For general medical care needs that are not life-threatening, dial 113.

    114 Poison Emergency

    In case of poisoning or suspected poisoning, dial 114 to reach the poison control center for immediate advice and assistance.

    177 Forest Fire

    For forest fires or related emergencies, dial 177 to reach the forest fire department for rapid response.

    Conclusion

    Having these emergency numbers handy ensures that you can get the help you need promptly in any emergency situation. Turkey is committed to providing a safe and enjoyable environment for all vacationers, with a robust emergency response system in place. Keep this list of emergency numbers accessible during your stay for peace of mind and a relaxing holiday.

  • Recently, a significant change was announced regarding taxi fares in Ankara. The Ankara Metropolitan Municipality has implemented an increase in taxi rates, affecting both the initial fare when entering a taxi and the standard fare for short-distance rides. Under the new pricing structure, the taximeter opening fare has been raised to 35 Turkish Lira, while the base fare, often referred to as the “bindi-indi” fee for short trips, has been increased to 100 Turkish Lira.

    Ankara Taxi Fare Increase

    Reasons Behind the Fare Increase

    The decision to raise taxi fares in Ankara comes amid rising operational costs for taxi drivers, including fuel prices, vehicle maintenance, and general living expenses. The fare hike aims to ensure that taxi services remain viable for drivers while continuing to offer safe and reliable transportation options for passengers.

    Impact on Passengers and Drivers

    This fare adjustment is expected to have several implications for both passengers and taxi drivers in Ankara. For passengers, the increase means higher costs for short and long-distance trips, potentially leading to a shift in transportation choices, with some opting for public transit or ride-sharing services. For drivers, the fare hike provides a necessary boost to their income, helping to offset the higher expenses they face due to inflation and other economic pressures.

    Ankara Taxi Fare Increase

    While the fare increase may be met with mixed reactions, it reflects a broader trend of adjusting public transportation prices in response to economic conditions. The Ankara Metropolitan Municipality has stated that the new rates are part of an ongoing effort to balance the needs of taxi operators with those of the city’s residents, ensuring a fair and sustainable transportation system for all.

  • When traveling to Turkey, it’s essential to familiarize yourself with the local currency to ensure a smooth and hassle-free experience. Here is a comprehensive guide to the Turkish Lira and tips on handling money during your stay.

    The Turkish Lira: Overview

    Official Currency

    The official currency of the Republic of Turkey is the Turkish Lira, abbreviated as TL. The Turkish Lira is divided into subunits called kuruş.

    Currency Denominations

    • Paper Currency: Comes in 5, 10, 20, 50, 100, and 200 TL notes.
    • Metal Currency: Available in 5, 10, 25, and 50 kuruş coins, and 1 Lira coins.

    Design Features

    • Front Face: Images of Mustafa Kemal Ataturk, the founding father of the Turkish Republic, adorn the front face of all money notes.
    • Back Side: The reverse side of the notes features prominent names and places from Turkish culture.

    Exchanging Currency

    Conversion

    Currencies of foreign countries can be converted into Turkish Lira at exchange offices and banks. The daily exchange rate is determined by the Turkish Central Bank.

    Widely Accepted Currencies

    Apart from Turkish Lira, strong currencies such as the U.S. Dollar and Euro are widely accepted by large shopping centers, hotels, and restaurants. However, it is advisable to carry some Turkish Lira with you at all times for your convenience, especially in smaller towns and rural areas.

    Tips for Handling Money in Turkey

    • Carry Turkish Lira: Always have some Turkish Lira on hand for small purchases and in areas where foreign currencies are not accepted.
    • ATMs and Credit Cards: ATMs are widely available and allow withdrawals in Turkish Lira. Credit and debit cards are accepted in most places, but having cash can be handy.
    • Exchange Rates: Check the current exchange rates and compare options at different exchange offices and banks to get the best rate.
  • If you’re planning a trip to Turkey, staying connected with your mobile phone is essential. Here’s what you need to know about using your mobile phone in Turkey:

    International GSM Coverage

    Many international GSM operators provide coverage in Turkey, ensuring that you can use your mobile phone seamlessly. Before you travel, it’s a good idea to check with your mobile carrier about international roaming services.

    Popular Local GSM Operators:

    1. Turkcell
    2. Avea
    3. Vodafone

    Activating International Roaming

    To use your current mobile phone number and plan in Turkey, you will need to activate the international roaming function. Contact your GSM operator to:

    • Confirm that your phone will work in Turkey.
    • Understand the costs associated with international roaming.
    • Activate the international roaming service before you travel.

    Obtaining a Local SIM Card

    Alternatively, you can obtain a local SIM card upon arrival in Turkey. This option can be more cost-effective and provide better local rates for calls, texts, and data. Here’s how you can get started:

    How to Get a Local SIM Card:

    1. Visit a Store: You can purchase a SIM card from official stores of Turkcell, Avea, or Vodafone. These stores are commonly found in airports, shopping malls, and city centers.
    2. Provide Identification: Be prepared to show your passport or another form of ID when purchasing a SIM card.
    3. Choose a Plan: Select a prepaid plan that suits your needs for calls, texts, and data.

    Benefits of Using a Local SIM Card

    • Cost Savings: Avoid high international roaming fees by using local rates.
    • Local Number: Having a local Turkish phone number can be convenient for making reservations and contacting local services.
    • Better Coverage: Local SIM cards often provide better network coverage and data speeds within Turkey.
  • You will need to activate the international roaming function. Contact your GSM operator to:

    • Confirm that your phone will work in Turkey.
    • Understand the costs associated with international roaming.
    • Activate the international roaming service before you travel.
  • The popular local GSM operators in Turkey are Turkcell, Avea, and Vodafone.

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